2. Payment Flow and Delivery Policy – delivery timeframe for when the customer will receive the goods/service, is payment in full or deposit taken, digital goods or delivery company you are using etc;
3. Refund / Cancellation Policy – how does a customer cancel order or ask for refund, timeframe etc;
4. Contact us page (or somewhere on the Website)– the email, postal address and phone number on Website must match the email, postal address and telephone number on your PayPal Account and Companies House(2 of the 3 must match).